Terms & Conditions
Last Updated: 08-09-2025
Welcome to Vineet Jewellers. By accessing or using our website www.vinittjeewellers.com and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
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1. General Information
The website www.vinittjeewellers.com is owned and operated by Vineet Jewellers, located at Sadar Bazar, Shahjahanpur, Uttar Pradesh, India.
These Terms are governed by the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian laws.
By using this website, you agree to these Terms, our Privacy Policy, and any other policies posted on the site.
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2. Eligibility
You must be at least 18 years of age to use our website and services.
By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law.
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3. Products & Pricing
We deal in gold, silver, diamond, kundan, polki, Turkish, imported jewellery, and other ornaments.
All product descriptions, weights, purity, and prices are accurate to the best of our ability. However, minor variations may occur due to manual measurements or screen displays.
Prices are subject to change without prior notice in line with market fluctuations.
The final price includes all applicable taxes as per Indian law.
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4. Orders & Payments
Orders can be placed online through our website or offline at our showroom.
Payment options include UPI, Net Banking, Credit/Debit Cards, and Cash (for offline purchases, subject to legal limits).
For customized orders, an advance payment may be required.
We reserve the right to cancel any order due to stock unavailability, payment failure, or suspicious transactions.
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5. Shipping & Delivery
We provide shipping across India through trusted courier partners.
Delivery timelines will be communicated at the time of order. Delays may occur due to third-party logistics or unforeseen circumstances.
Risk of loss passes to the customer upon delivery.
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6. Return, Exchange & Refund Policy
Returns and exchanges are accepted only under the following conditions:
Manufacturing defect.
Incorrect product delivered.
Certain products (e.g., customized, engraved, or used jewellery) are non-returnable.
Refunds, where applicable, will be processed within 7–10 working days as per RBI guidelines.
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7. Hallmark & Certification
All gold jewellery is sold with BIS Hallmark certification as per Government of India norms.
Diamond jewellery carries an authentic certificate of grading and purity.
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8. Intellectual Property
All content on this website including images, designs, logos, and text is the property of Vineet Jewellers and protected under the Copyright Act, 1957.
Unauthorized use, reproduction, or distribution is prohibited.
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9. User Responsibilities
You agree not to misuse the website for fraudulent purposes, unauthorized access, or spreading malicious content.
You must provide accurate personal and payment information when placing an order.
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10. Limitation of Liability
Vineet Jewellers shall not be held liable for:
Delays or failures caused by external factors (logistics, internet outage, etc.).
Minor differences in product color/design due to digital display variations.
Any indirect or consequential damages arising from the use of the website.
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11. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Shahjahanpur, Uttar Pradesh.
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12. Amendments
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the site implies acceptance.
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13. Contact Us
For any queries, complaints, or clarifications, you may contact us at:
Vineet Jewellers
Sadar Bazar, Shahjahanpur, Uttar Pradesh, India
Email: vinittjeewellers@gmail.com
Phone: +91 9151399958